Help - Restricted/Prohibited Items

Prohibited items - must not be sent through our parcel services

Sending any of the items listed below could result in Criminal Prosecution and incur additional charges to your parcel delivery and/or be confiscated;

Aerosols (by air freight).

Animals, including birds, fish, insects, larvae etc.

Any item deemed offensive to the religion or culture of the destination country, and/or any country transited during shipment.

Banderols/Tax stickers.

Batteries.

Bullion, or any precious metal.

'Cash-like' negotiable instruments in bearer form (this would include, but not be limited to, cash, bank notes, currency, vouchers, securities, pre-paid phone cards, activated sim cards, and unused stamps).

Complete Firearms, firearm parts, ammunition, explosives, weapons or items that could be used as weapons (these include but are not limited to decorative swords, kitchen knives, scissors, chisels, screwdrivers, or other sharp tools/objects, etc).

Dangerous/Hazardous goods (these include but are not limited to dry ice, biological substances, flammable liquids, UN classified dangerous goods and any goods specified as such under IATA, ADR, and IMDG regulations).

Human remains or ashes.

Illegal goods (these are goods which are considered illegal in the country of origin, any countries transited during shipment and/or the destination country, and would include but not be limited to pirated goods, counterfeit goods, and narcotics).

Irreplaceable/unique items.

Ivory and other banned products.

Jewellery, loose precious stones, and objects constructed of precious metals and/or stones.

Medical samples (includes bodily fluids and tissue).

Negotiable instruments in bearer form (this includes, but is not limited to, blank cheques, blank activated credit/debit cards, charge cards, cash dispenser cards, and event tickets).

Perfumes and Aftershaves.

Perishable items.

Pornography.

Tobacco.

Restricted Items - can be sent subject to approval but no compensation will be given in the event of loss or damage.

Sending any of the items below without prior approval could result in additional charges.

Aerosols (road only)

Alcohol.

Animal products.

Antiques, Collectibles, and Artwork, including limited edition prints, signed prints, and original artwork.

Ceramics, Pottery, and Stoneware.

Camcorders, Computers, Laptops, and Monitors (will allow maximum additional cover of £250.00).

Car or Van panels.

Clocks.

Costume jewellery.

Designer clothing, apparel, or accessories.

Drugs (including legal and prescribed) and pharmaceutical products.

Electronic components.

Engines must have professional certicate of cleaning, to prove they are free of fuel and oil.

Flowers, plant products.

Food products.

Furniture (will allow maximum additional cover of £250.00).

Furs and garments trimmed with fur.

Glass, Glassware, Bottles, Mirrors, Bulbs, T.V. screens, etc. 

Hi-Fi equipment, stereos, speakers, etc, (will allow maximum additional cover of £250.00),

Liquids (including but not limited to Paint, Wines, etc).

Mobile telephones and accessories.

Musical instruments (will allow maximum additional cover of £250.00).

Personal data or documents.

Personal effects.

Televisions (will allow maximum additional cover of £250.00); screen is not covered.

Watches over £50.00 individual value.

White goods, i.e., fridges, microwaves, boilers, etc,.

If you are unsure if your parcel contains any kind of restricted items, please see DHL or DPD's website for full list, or contact us before booking your parcel on 0844 800 0376.